San Juan Puerto Rico Airport Arrivals

Arrivals at San Juan Airport

If you would like to find out the status of your flight, as well as get info in case of delay or cancellation, check the table below. With this electronic board, you can track your flight online and stay up to date with the arrivals at San Juan Airport and landing time.

SJU Airport passport control

Upon boarding a flight and upon arrival at the Airport, all passengers are subject to passport control. Below you will find information on how this procedure takes place at SJU.

SJU Airport - US passport holders

Passengers over 18 years old are required to present valid identification documents upon arrival at the Airport checkpoint. Those who are visiting Puerto Rico from the U.S. arrive at the ground floor of the Airport building (Puerto Rico Airport Arrivals area) and should move towards Terminal A or B to claim their luggage. Since Puerto Rico is a U.S. territory, passengers who are citizens or residents of the U.S. are not obliged to provide a passport while entering Puerto Rico. They only must present an ID with a photo issued by a government or Permanent Resident Card.

Foreigners traveling to San Juan, Puerto Rico

Upon arrival at the Airport, international travelers need to exit the gate and pass to the U.S. Customs and Border Protection (CBP) processing zone. Once passengers undergo CBP primary control, they have to claim their luggage and proceed to U.S. Customs and Agriculture. If travelers need help with transporting their belongings, they can seek the assistance of luggage carriers which can be found at the San Juan Puerto Rico Airport Arrivals zone. After passing customs, passengers may proceed to exit the Airport.

Puerto Rico Visa requirements for non-US citizens

Those who are visiting the Commonwealth of Puerto Rico from another city/town outside the U.S., need an approved VISA to enter the Caribbean Island. These are the same demands you must comply with to enter the U.S. since Puerto Rico is a U.S. territory. Before applying for a nonimmigrant VISA, check out the filing process and necessary papers as they vary depending on the U.S. Embassy or Consulate where you apply. So, you should follow the particular instructions for the country that you're in.

Puerto Rico visa waiver program

The Visa Waiver Program (VWP) permits citizens of 40 countries to travel to the U.S. for business or tourism and stay there for up to 90 days without getting a VISA. Those who intend to travel to Puerto Rico with VWP must have a valid Electronic System for Travel Authorization (ESTA) approval which is valid for two years. Additionally, you are required to provide an e-passport with an embedded electronic chip to use the VWP. The chip will be scanned to establish the correspondence between the traveler and the provided passport at SJU. The countries enabled for VWP are listed below:

• Andorra;
• Australia;
• Austria;
• Belgium;
• Brunei;
• Czech Republic;
• Denmark;
• Estonia;
• Finland;
• France;
• Germany;
• Greece;
• Hungary;
• Iceland;
• Ireland;
• Italy;
• Japan;
• Latvia;
• Liechtenstein;
• Lithuania;
• Luxembourg;
• Malta;
• Monaco;
• The Netherlands;
• New Zealand;
• Norway;
• Portugal;
• San Marino;
• Singapore;
• Slovenia;
• Slovakia;
• South Korea;
• Spain;
• Sweden;
• Switzerland;
• Taiwan;
• The United Kingdom.

San Juan Airport travel restrictions - Covid-19

The Transportation Security Administration has canceled the obligatory use of face masks at Airports in the U.S. territory. Thus, wearing masks at SJU, including the Puerto Rico San Juan Airport Arrivals zone, is currently optional. Moreover, Executive Order 2022-019 regarding the requirements of the proof of vaccination and/or Vacu ID was amended. Although the negative COVID-19 test is no longer required for international and domestic travelers, non-citizen passengers aged 18 still have to provide a vaccination card and fill out the SJU travel declaration form. Accepted vaccines by the US government are the following:

• Moderna;
• Johnson and Johnson;
• Pfizer-BioNTech;
• Oxford-AstraZeneca/Covishield;
• Sinopharm;
• Sinovac.

Please note, that the last dose must have been received a full 14 days before traveling. Quarantine requirements have also been canceled in Puerto Rico.

San Juan Airport baggage rules

San Juan Airport baggage claim

Arrivals at San Juan Airport in Puerto Rico are located on the second floor. Passengers arriving at SJU at the gate zone need to move to the baggage claim area on the first level which is divided by airline. If you are unfamiliar with the Airport, look at the SJU Map to quickly navigate among the amenities. On-site, you can ask your airline's‎s agent about SJU baggage claim location or look for a baggage carousel board that indicates which carousel has your flight's suitcases.

Lost and found at SJU

If you have lost something in a hurry or just forgot an item in the territory of SJU Airport (at the parking or terminals), you can follow the webpage http://www.sjulostandfound.com to complete a form entering your contact information to facilitate the process of locating you. Please note that all items found at the Airport will be held by the police, located in the San Juan Airport Arrivals zone at Terminal E. The items remain there for a period of 30 to 90 days. For more information, please call 787-791-0098 or pass directly to the police Airport`s office from Monday through Friday from 8 am to 4 pm.

You can also write an email to the Lost and Found Office: [email protected]. It serves customers on weekdays from 9 am to 3 pm. If you lost the item at the security point, please contact the staff by calling 787-253-5637. In case you lost something on board the aircraft, you need to ask your airline.

Puerto Rico SJU Airport import regulation

Travelers arriving on an international flight in Puerto Rico undergo certain SJU travel restrictions. In particular, they are required to apply for a Customs declaration before leaving the Airport. Thus, they indicate the details of goods that are being imported or exported.

Residents returning from the U.S. are permitted to import up to $800 worth of valuable items duty-free. While residents flying directly from the Independent State of Samoa, Guam, or the Virgin Islands, have a duty-free entitlement of up to $1,200 on valuable objects.

Check out the list of items to import duty-free allowed for US residents:

• Tobacco: 1,000 cigarettes, a reasonable amount of tobacco, and 100 cigars;
• 1 quart of alcoholic beverages (only for passengers that have reached 21-year age). For travelers coming from the Virgin Islands, Guam, and Samoa 1 gallon of alcoholic drinks is permitted;
• Perfumes and some personal use objects.

Non-residents are allowed to import the following items free from taxes:

• 50 cigars or 200 cigarettes or 4.4 pounds (2 kg) of tobacco (only for travelers over 21 years old);
• 1 quart of alcoholic beverages (only for persons who are over 21 years of age);
• Gifts that do not exceed $100 in value.

International passengers may bring with them up to $10,000 (USD) or its equivalent in foreign currency without filling out a SJU travel form (declaration) to Customs officials.

Prohibited to import in Puerto Rico

Below you will find the list of objects prohibited to import into the Commonwealth of Puerto Rico:

• Drugs;
• Cannabis;
• Cuban cigars;
• Items from Iran;
• Leather products from Haiti;
• Meats;
• Fish that are not certified.

San Juan Airport vet control

If you travel to Puerto Rico with your pet, it must undergo obligatory SJU animal control. Thus, you need to provide a health certificate for your pet confirming it is healthy and fit to fly. You must also present proof of the current rabies vaccine which is required for dogs and recommended for cats. Please note that traveling to/from Puerto Rico to/from any part of the Continental U.S. for pets is not considered an international shipment. So, dogs and cats only need regular local health certificates as well as proof of up-to-date vaccinations (if any).

For international flights, you need to ask the vet to issue the International Health Certificate

within 10 days of departure. The airlines allow traveling to dogs that have been vaccinated against rabies at least 30 days before entry (except for puppies younger than 3 months). According to the SJU pet policy, your dog/cat pet needs to undergo treatment for external parasites within 72 hours of entering Puerto Rico. The treatment must be noted by your vet on the issued health certificate.

Please check the demands of your airline regarding shipping the pet in cargo or carry-on luggage. You can also address the special pet shipping agencies that provide paid assistance.

What to do in San Juan, Puerto Rico after arrival?

The first thing you may think about upon arrival at the Airport is the way to get to the hotel, city, tourist spot, etc. There are several ways of transfer available for travelers at SJU Airport. If you are a solo tourist traveling light, you may consider public transportation such as public AMA buses. Be aware that large luggage is not allowed on board. So, you can use the service of left luggage at SJU Airport to store some of your suitcases while you visit popular spots. There are several routes from the Airport, so you can reach famous tourist destinations such as Old San Juan, Condado, Ocean Park, Isla Verde, Pan American Cruise Pier, Isla Grande Airport, or Puerta de Tierra. Buses run every 5 to 30 min.

You can also take a taxi, use a ridesharing service, or shuttle to get to the desired destination. For those who prefer comfort, traveling in a company, with children, or with large baggage, going to cover a big distance, or just enjoying driving, car rental could be a good option in Puerto Rico.

If you are planning a trip to Puerto Rico, think about booking a hotel in advance to provide yourself with comfortable conditions for staying at affordable prices. To save time spent on the road and money, consider hotels located near the Airport.

Don‎t forget to exchange your home currency for U.S. dollars in one of the available kiosks, offices, or banks. You can also get some dollars by using cash withdrawals in ATMs located in the area of Arrivals at San Juan International Airport.